What to Do If Your Payment Fails
If your payment doesn’t go through, first check that your card or PayPal account has sufficient balance and is authorized for international transactions. For crypto, ensure the transaction fee is correctly set and confirm the network used matches the wallet address provided. If the problem continues, please open a support ticket so our billing team can assist you.
FAQ
- Q: Why was my payment declined?
A: The most common reasons are insufficient funds, incorrect card details, or bank restrictions. - Q: Can I try again with another method?
A: Yes, you can retry using a different card, PayPal, or cryptocurrency.
